|
Abstract
The purpose of the study is to explore the relationship between workplace climate and organizational citizenship behavior of the employees of plastic manufacturing industries. It looks closely at how various aspects of workplace climate, such as organizational support, job satisfaction, and training and development influence the key qualities of OCB, including altruism, conscientiousness, civic virtue, courtesy, and sportsmanship. The study used a quantitative approach, gathering responses from 353 employees working in plastic manufacturing companies in Butwal Industrial Estate through structured questionnaires and a simple random sampling method. The data were examined using statistical tools, including PLS-SEM software, which involved the assessment of measurement items, model fit evaluation, importance-performance map analysis (IPMA), and the implementation of bootstrapping method for hypothesis testing. The results revealed that organizational support of independent variables is the key predictor of courtesy. Likewise, training and development are the key predictors of conscientiousness. Also, job satisfaction is the key predictor of altruism. It concludes that the major influencing factors such as training and development, organizational support along with job Satisfaction plays a key role factor to the organization citizenship behavior. Implementing these contributing factors can lead to a positive outcome for the policymakers as well as the management team of Butwal Industrial Estate.
Keywords: Manufacturing Companies, organizational citizenship behavior, workplace climate, Butwal industrial estate, economic development.