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Abstract
The study aims to explore the relationship between different dimensions of Quality work ethics i.e. Care, Regulation, Instrument, Work Goal, Hard Work, and Job Satisfaction. It seeks to identify how different dimensions of these factors influence Job Satisfaction. The study adopted a quantitative approach, gathering responses from 214 employees of commercial banks in Butwal Sub-metropolitan City using a structured questionnaire and purposive sampling method. Data were analyzed using PLS-SEM software, employing various tools such as the assessment of measurement items, model fit evaluation, Importance-Performance Map Analysis (IPMA), and bootstrapping techniques for hypothesis testing. The results revealed that Hard Work, as a dimension of quality work ethics, as a key predictor of Job Satisfaction. It is evident that this factor plays major contributor to Job Satisfaction. Therefore, the management of commercial banks should consider these aspects to enhance job satisfaction among employees. By understanding and reformulating policies based on these factors, there is a greater possibility of improving Job Satisfaction.
Keywords: Job Satisfaction, Hard Work, Work Ethics, Instruments and Commercial Bank Employees.