Issue

Emotional Intelligence and Employee Engagement: The Mediating Role of Job Satisfaction among the Staff of Private Schools in Butwal Sub- Metropolitan City, Nepal

Susan Parajuli
MBA-BF Scholar of Lumbini Banijya Campus
Tribhuvan University, Butwal, Nepal
*Corresponding author

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Abstract
The study aims to analyze the effect between Employee Engagement and Emotional Intelligence. It seeks to identify how different dimensions of Employee Engagement influences Employee Intelligence. Moreover, the study seeks to examine the mediating role of Job Satisfaction on the relationship between Employee Engagement and Emotional intelligence. The study adopted a quantitative approach, gathering responses from 250 academic staff from private schools in Butwal Sub Metropolitan City using a structured questionnaire, following a simple random sampling method. Data were analyzed using PLS SEM software with different tools like assessment of measurement items, Model fit, IPMA, and Implemented bootstrapping techniques for hypothesis testing to examine the relationship between employee engagement and emotional intelligence. The findings revealed that job satisfaction was the strongest predictor of employee engagement, with relationship management exerting significant direct and indirect effects. Social awareness influenced engagement only through job satisfaction, while self-awareness and self-management showed no significant effects. It suggests that improving job satisfaction, strengthening relationship management, and fostering social awareness are critical for enhancing employee engagement. It is evident that these factors are the major contributors to emotional intelligence. Therefore, the management of private schools should consider these aspects to enhance emotional intelligence. By understanding and reformulating policies based on these factors, there is a higher possibility of improving emotional intelligence. Keywords: Emotional intelligence, Employee engagement, Job satisfaction, PLS SEM, Private schools.